Patients, visitors, employees, long-term parkers — hospital parking spaces are used by a variety of different user groups. The administrative costs, which must be managed in addition to the daily operation of the hospital, are often correspondingly high. A major challenge for many operators — both in terms of time and money.

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The relevance of effective parking space management

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Due to high maintenance costs for defective barrier systems and inefficiently used capacities, hospital parking is often a major cost factor. Various user groups require smart planning of available capacities so that enough parking space is available for patients, visitors or employees at any time. Tracking wrong-way parkers also requires a great deal of personnel and time. In addition to the main focus on running the hospital, this is often a major challenge. Operators therefore often want a solution that allows them to centrally manage parking space, use it efficiently and make it profitable. To achieve this, digital and fully automated processes are required as part of efficient parking space management.

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Challenges of parking management in healthcare facilities

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‍Large administrative effort due to different user groups

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The users of a hospital parking lot range from visitors to patients to employees. The different user groups also result in different authorizations that must be taken into account when managing parking spaces. While employees and some patients or visitors require permanent parking, there must also be enough free parking spaces available at the same time for visitors who only use the parking space for a few hours.

It is not uncommon for healthcare facilities to deal with wrong-way parkers who block parking areas assigned to medical staff. The manual tracking of these involves a high level of personnel costs, which is in addition to daily hospital operations and is therefore often regarded as an annoying evil.

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High maintenance costs

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Another challenge of a classic barrier system is high purchase and maintenance costs. Especially in times of tight budgets, a defective barrier often represents a high cost factor. However, the repair is essential, otherwise the parking area cannot be used. Detailed information on the challenges of a defective parking barrier You can find the corresponding blog article.

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Time-critical situations

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It becomes particularly critical when an ambulance arrives to transport an emergency to the facility. A defective barrier or too long waiting times due to waiting cars or simply the need to stop in front of a functioning barrier can actually be life-threatening for the patient. In less explosive situations, however, barriers may still be damaged when the ambulance enters quickly. As a result, unplanned costs are once again being incurred here.

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Digital parking system for clinics and hospitals

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The solution to the challenges mentioned above can be a digital parking system such as Peter Park's. Classic barriers are superfluous here, as when entering the parking area, the License plates automatically captured by cameras become. This is how the parking process starts without having to stop in front of a barrier.

At the end of the parking process, payment can be made as usual at a parking machine via EC/credit card or mobile phone. Alternatively, it is possible to leave the parking area and automatically process the parking process and the associated payment via the integration of a partner parking app (such as EasyPark or Parkster). The registration of the license plate when entering and leaving is not only used to determine the parking time and end the parking process, but also to process the payment in the background — making it unnecessary to go to the parking machine.

Like one like this Solution for healthcare facilities You can read about it in detail in our blog article.

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Benefits of digital parking management for clinics and hospitals

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cost savings

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Installing a digital parking system is not only an opportunity not only to modernize the parking area, but also to increase efficiency by automating processes at minimal costs. In addition to low purchase costs, the elimination of maintenance costs in particular provides large savings compared to barrier systems. Regular maintenance and defective barriers are therefore a thing of the past.

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Minimal effort

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The previously time-consuming manual tracking of wrong-way parkers is becoming obsolete due to automatic, outsourced tracking. This saves time on the one hand and personnel costs on the other. All other processes and work steps are also being digitized and therefore more efficient. The various user groups, for example, are managed via the central Peter Park Dashboard on a computer, tablet or mobile phone. In this way, different authorizations can be activated with just a few clicks.

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Additional revenue potential

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By evaluating all relevant data in the Peter Park dashboard, trends in workload can be identified and sales forecasts can be made. In this way, the parking space can be used optimally and no resources are wasted. The flexible pricing models for different requirements result in additional sales potential. This turns parking space from a cost factor to a profitable source of income.

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Happy patients

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In addition to numerous advantages for parking area operators, a digital parking system is also a convenient solution for users and patients. The entrance and departure of the area can happen quickly without the hassle of waiting in front of a closed barrier. No contact with other people is necessary until payment is made, which is particularly advantageous in the context of a healthcare facility.

Thanks to central administration via the Peter Park dashboard, relatives of emergency patients or elderly people can be given special goodwill if parking time is exceeded. If a long-term stay is planned, individual discounts can be used flexibly.

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employee satisfaction

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The areas intended for hospital employees can be reached easily and without long queues in the morning or after work. Individual discounts and activations can in turn be made via the central dashboard. All of these points ultimately lead to less stress, less administrative effort and more efficiency. More details about digital parking permits can be found in a separate blog article.

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Data protection

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Issues related to data protection are very high priorities in medical institutions. Both patient and employee data must be treated confidentially and in accordance with current data protection guidelines. Peter Park's parking system complies with all GDPR guidelines, as the license plate scanner only captures the license plate without video recording of the driver. As soon as the payment is completed, the customer data and the image of the license plate with time stamp are deleted from the cloud in accordance with GDPR.

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conclusion

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Switching to a digital parking system offers a variety of benefits. In addition to reduced administrative expenses, the focus is on the potential for increased profitability. Existing parking space can be managed centrally and used efficiently. For patients, visitors and employees, this means maximum convenience through the elimination of waiting times before barriers and flexible payment options and conditions.

In our blog article on Leipzig Hospital Find out in more detail how such a project can be successfully implemented in practice.